At Lucid Shipping, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, shipping address, and payment details when you use our services or contact us.
Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
Provide and manage our shipping services
Process payments and transactions
Respond to your inquiries and provide customer support
Improve our website and services
Send updates, promotions, or important service-related information (you may opt out at any time)
3. How We Protect Your Information
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your personal data is stored securely and only accessible to authorized personnel.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with trusted third parties who help us operate our website or conduct our business—only when they agree to keep this information confidential and use it solely for the intended purpose.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the site.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us at support@lucidshipping.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Lucid Shipping
Phone: +971 50 456 1027
Email: support@lucidshipping.com